Frequently Asked Questions

We are happy to answer any questions you may have , helps us update our faqs

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All major credit card payment are accpeted , cash and crypto as well

All credit cards, crypto and cash

We shall send you an Soa on monthly basis and you can view the dashboard 24/7.

yes we can send you multiple payment links 3d secured base don your request

3d Secure payment link do not save credit cards details

Short-term rentals in Dubai offer higher yields, flexibility and owner usage, and better property maintenance via inspections. Long-term rentals offer more stability but are subject to RERA rental caps, which limit your ability to increase rent and need to issue vacanting notice of one year incase you opted to evict the tentant

Booking Questions

You may make any changes in relation to your booking, provided we follow the booking terms and cancelation policy.

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upon completion of a booking once a secured 3D payment link  is sent and verified by you

The Tourism Dirham is a mandatory nightly tax collected from guests. For 2026, the fee is AED 10 per night per bedroom for “Standard” holiday homes and AED 15 for “Deluxe” properties. Keysplease.ae collects and remits these fees to the DTCM.

Help on your reservations

contact us if you wish to cancel or amend your booking, cancelatoin policy would apply

you may for ward the booking reference and emial  

Let us know in case you have forgotten items behind, and we are happy to help you

We shall be able to help you  in case you were unable to contact the the host

you may share the details of the trip by email 

all our homes are licensed by DET which is Dubai Economic and Tourism Department.

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